The four things that go wrong
- Pipe boots. The rubber collar around a plumbing vent hardens, cracks and lets water straight in. This is the most common metal roof leak there is, and it is a cheap fix done properly.
- Fastener backout. On exposed-fastener roofs, heat cycling works screws loose and the washers harden. A re-screw with larger-diameter fasteners is normal maintenance at a certain age.
- Flashing and sealant at transitions. Where the roof meets a wall, a chimney or another plane, sealant ages and the metal moves. This is where a proper repair means new metal rather than more caulk.
- Seam or closure problems. Ridge closures, end laps and the odd panel that was never quite seamed correctly.
How to tell a real repair from a temporary one
Ask what is being removed and replaced. A boot that is being replaced is a repair; a boot that is being coated in sealant is a delay. Ask for photographs before and after, because you cannot see any of this from the ground, and a contractor who is doing the work properly is generally happy to show it.
Ask what caused it, too. Fastener backout across a whole slope means the roof has reached a stage of life rather than had an accident, and that changes what you should plan for next.
Repair or replace
Repair usually wins when the panels and finish are sound, the problems are at penetrations, and the roof is not near the end of its expected life. Replacement gets serious when fasteners are failing across the roof, when rust has perforated panels, or when repeated repairs have started to add up to the price of a new roof.
If you are heading toward replacement anyway, read metal roof replacement and The Arkansas Metal Roofing Guide before spending more on patching.
Storm damage is a different conversation
If the damage came from a storm rather than age, the insurance question comes first and it changes the sequence. Start with hail damage roof replacement.
Before you sign
Four things you can check in Arkansas
Arkansas registers roofing contractors and does not examine them, so the state confirms who is bonded, insured and answerable to the committee. Everything about skill is still yours to check.
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The roofing contractor registration
Arkansas requires a roofing contractor registration certificate to perform residential roofing work. Ask for the registration and check it against the Contractors Licensing Board's own record. Working without one is a Class A misdemeanor under 17-25-603, with each day counted as a separate offense.
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The $15,000 surety bond
Every registrant files a $15,000 surety bond with the application, along with proof of workers compensation coverage where the business has employees (17-25-604). The bond is not an insurance policy for your project, and it is worth knowing it exists and who wrote it.
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A current insurance certificate, sent by the agent
Ask for general liability and workers compensation certificates to be sent to you directly by the insurance agency, naming you, rather than handed over as a PDF. Arkansas does not test roofers, so this is one of the checks that carries real weight.
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A written contract with a change-order process
Get the scope, the metal system and gauge, the underlayment, the fastening method and the price in writing, with a stated process for anything found once the old roof is off. Decking damage is the usual surprise on a tear-off.
Registration rules from Ark. Code Ann. 17-25-601 to 17-25-611, published by the Arkansas Contractors Licensing Board. Status as of August 2026.